Security and Privacy:
When registering as a Sticks “special customer” with the Ruth Conklin Gallery your information is strictly confidential and will not be shared.
Cancellations:
We must receive any order cancellations within 3 days of the original order. To cancel your order please phone the gallery, 231-334-3880 (between 10-5, EST).
Order status:
Shipping time: approximately 2months. If fyou need to check on your order you can do so by calling the gallery, 231-334-3880 (between 10-5, EST).
Terms and Conditions:
When placing orders, charges reflected in your Shopping Cart are subject to correction in the event of calculation or printing errors. If pricing error occurs, the Ruth Conklin Gallery will contact you before proceeding with your order. All Sticks online orders are considered custom orders and as such are non- returnable.
Shipping charges:
Shipping within the continental US is free.
There will be a 6% tax charged to Michigan residents.
We cannot ship items outside the continental United States. If you are interested in having your order shipped outside the US please call the Gallery and we will work with you on your shipping needs.
Receiving your shipment:
Once your special order is complete, it will be shipped from Stick directly to you. Shipping time: approximately 2 months.
Delivery by Truck: Important Directions!
You must be present to receive, inspect and sign for your delivery. Be sure to inspect your order carefully when it arrives. Upon inspection, if you find your merchandise is damaged, you may choose to refuse the delivery. If you accept a damaged delivery, you must record all damage of the item and packing materials on the delivery receipt. Do not sign the shipping documents without recording details of transit damage on the delivery receipt! The trucker must wait while you examine your item and record the details of any damages. You will not be reimbursed unless you give this written description of the damage.
You must also report any damage to Ruth Conklin Gallery in 5 days and all packing materials must also be saved. |
